SHBBHRS001
Provide waxing services


Application

This unit describes the performance outcomes, skills and knowledge required to provide waxing services to remove unwanted facial and body hair.

It requires the ability to consult with clients to select suitable wax products to provide waxing services. The waxing service can be a single service or form part of a series of services.

This unit applies to beauticians and beauty therapists who work in beauty or hair removal salons. In this environment they work as part of a team and make independent decisions within a defined range.

No occupational licensing, certification or specific legislative requirements apply to this unit at the time of publication.


Elements and Performance Criteria

ELEMENTS

PERFORMANCE CRITERIA

Elements describe the essential outcomes.

Performance criteria describe the performance needed to demonstrate achievement of the element.

1. Establish client priorities.

1.1 Access and review client treatment plan if available.

1.2 Confirm with client waxing requirements and areas of skin and hair growth requiring treatment.

1.3 Identify contraindications to waxing service, and refer client to appropriate professional as required.

1.4 Explain treatment sequence and factors that may restrict treatment.

1.5 Confirm revised treatment plan, record updates and obtain client consent.

2. Prepare for waxing service.

2.1 Prepare service area, equipment and self.

2.2 Select waxing products according to plan.

2.3 Ensure own posture and position to minimise fatigue and risk of injury to self and client throughout waxing service.

2.4 Prepare client, clean and prepare skin area to be waxed.

2.5 Use energy, water and other resources efficiently during preparation and subsequent treatment process.

3. Apply wax to waxing area.

3.1 Test wax temperature, adjust as required and maintain for the duration of waxing service.

3.2 Apply and remove hot or strip wax to remove unwanted hair.

3.3 Ensure all wax product is removed from skin and use tweezers to remove remaining unwanted hair as required.

3.4 Ensure maximum client comfort and modesty throughout waxing service.

3.5 Monitor client reactions and responses and adjust waxing service as required.

3.6 Apply aftercare product to minimise any post treatment skin reactions.

4. Review waxing service and provide post service advice.

4.1 Evaluate waxing service with client.

4.2 Record outcomes on client treatment plan for future referral.

4.3 Provide aftercare advice and recommend products and future services.

4.4 Update treatment plan and rebook client as required.

5. Clean service area.

5.1 Clean service area, equipment and surfaces according to organisational policies and procedures.

5.2 Replenish service area in preparation for next service.

5.3 Dispose of general waste, waste hair and wax to minimise negative environmental impacts according to organisational policies and procedures.

Evidence of Performance

Evidence of the ability to complete tasks outlined in elements and performance criteria of this unit in the context of the job role, and:

communicate, follow and adjust treatment plans to provide six waxing services to clients for the following areas of the face and body:

arms

bikini line

chin

eyebrows

legs

lip

sides of face

underarms

design, record and maintain treatment plans and records for each of these clients specifying details of:

client feedback

contraindications

products used

hair analysis

outcomes of treatment

relevant medical history and medications

waxing service performed

aftercare recommendations and advice

provide hot and strip waxing treatments that demonstrate appropriate techniques:

maintenance of correct wax temperature

skin support

correct direction of application and removal of wax

hand pressure to alleviate pain

removal of most unwanted hair

present self, according to organisational policy

comply with health and hygiene regulations and requirements

clean, prepare and maintain service area according to organisational policy.


Evidence of Knowledge

Demonstrated knowledge required to complete the tasks outlined in elements and performance criteria of this unit:

state or territory and local health, hygiene and skin penetration regulations and requirements relevant to the provision of waxing services

infectious disease transmission routes and prevention of infection transmission as it relates to waxing services

infection control procedures and application of standard precautions as they apply to the provision of waxing services

organisational policies and procedures relevant to waxing services:

client record management

equipment use and maintenance

incident reporting

personal hygiene and presentation

presentation of treatment area

waste disposal

work health and safety

scope of practice:

when to refer clients to other practitioners

importance of not stating a diagnosis of a contraindication

structural and cellular features of hair and hair follicles:

hair shaft

layers of hair

hair root and follicle

hair growth cycle stages and relationship to hair removal:

anagen

catagen

telogen

hair growth patterns

common hair disorders

hair types:

velus

terminal

factors effecting hair growth:

hormonal

hereditary

drugs and chemicals

alternative progressive hair removal methods:

infra-red and hair-retarding products used in conjunction with waxing procedures

progressive permanent hair removal methods:

electrolysis

Intense Pulsed Light (IPL)

laser

wax formulation

function and action of wax ingredients

effects and application of the following wax types:

hot

strip

sugaring

effects and application of the following hair removal procedures:

waxing

body hair clipping

tweezing

shaving

contraindications that prevent treatment or require clearance from a medical professional to proceed:

acne

bacterial, fungal, parasitic and viral infections on the areas to be waxed

hypertrophic and keloid tendency

abnormal skin such as sunburnt, grazed, rashes

pigmented skin lesions

thin and fragile skin

contraindications that restrict treatment and their relationship to waxing:

recent scars

scar tissue

skin trauma

varicose veins

adverse effects from waxing treatments and appropriate actions for:

inflammation

spotting of skin

hive-like reactions

ingrown hairs

torn skin

bruising

infections of hair follicle

burns

bleeding from follicles

function and action of after wax products

sustainable operating procedures for the conservation of product, water and power

aftercare advice, products and future treatments to maintain client treatment objectives.


Assessment Conditions

Skills must be demonstrated in a beauty industry environment; this can be:

a beauty industry workplace or

a simulated beauty workplace set up for the purpose of skills assessment, that provides services to paying members of the public.

Assessment must ensure access to:

paying clients, both new and regular, with different waxing requirements, who have the expectation that the services provided reflect those of a commercial business

hand washing facilities:

basin

hot and cold running water

liquid soap

single use towels or hand dryer

relevant workplace documentation:

blank client records

equipment instructions

organisational policies and procedures relevant to waxing services

product instructions and safety data sheets.

Assessment must ensure use of:

cleaning and disinfection products

disposable wax applicators, sheeting and strips

hot and strip wax, pre and aftercare products from a comprehensive professional range

temperature controlled wax pots

tweezers

client gowns or covers

individual workstation consisting of:

treatment table with safe working access at both ends and sides

individual electricity supply

magnifying lamp

stable wax pot bench or trolley

personal protective equipment:

disposable gloves

aprons

treatment towels or linen, or disposable linen.

Assessment activities that allow the individual to:

provide waxing services within commercially realistic speed, timing and productivity

demonstrate competency in an environment reflective of real work situations

manage tasks and contingencies in the context of the job role.

Assessors must satisfy the Standards for Registered Training Organisation’s requirements for assessors and:

hold a qualification as a beautician or beauty therapist

have worked as a beautician or beauty therapist for at least three years where they have applied the skills and knowledge of this unit of competency.


Foundation Skills

Foundation skills essential to performance in this unit, but not explicit in the performance criteria are listed here, along with a brief context statement.

Skill

Description

Reading skills to:

interpret, and follow manufacturer instructions and safety data sheets for safe use of cleaning and treatment products and equipment.

Numeracy skills to:

calculate treatment times, product quantities and price of treatment.

Technology skills to:

use client software to update client notes, rebook future treatments, record stock data and product purchases

safely use and maintain electrical equipment.


Sectors

Beauty


Competency Field

Hair Reduction Services